We’re excited to bring Me Esse to your doorstep. Below is everything you need to know about how we ship, where we ship, and what to expect along the way. For any questions, contact us at Customer.Support@meesse.com.

Where We Ship

• United Kingdom
• United States
  
• Australia
• United Arab Emirates

Please note: At this time, we do not ship to countries outside of the UK, US, Australia and UAE.

Carriers & Signature Requirements

All orders are dispatched from our UK warehouse. 

We offer optimised shipping options with the best available rates and delivery option for your location, shown at checkout.

Shipping Options & Rates

UK

• Free shipping for orders over £200 USD

United States

• Free shipping for orders over $600 USD
• Duties and taxes included at checkout

Australia

• Free shipping for orders over $800 AUD
• Duties and taxes included at checkout

*Free shipping thresholds apply after discounts and before taxes.

Processing Time

Orders placed before 4:00 PM UK time are processed the same business day. Orders placed after this cutoff, or during weekends or holidays, will be processed the next business day.

Customs, Duties & Import Fees

International orders (outside the UK) may be subject to customs duties, taxes, or other import charges. Duties and taxes are included in the shipping rates at the checkout for all international shipments.  

Sale & Peak Periods

During promotions or high-volume periods, shipping times may be slightly delayed. We appreciate your patience as we work to deliver your order as quickly as possible.

Order Tracking

Once your order ships, you’ll receive a confirmation email with your Royal Mail tracking number. If you don’t receive tracking within 1 business day of your order, please contact us.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please email us at Customer.Support@meesse.com within 5 business days of delivery. We’ll do our best to resolve the issue promptly.