Me Esse
We want you to love your Me Esse pieces. If something isn’t quite right, we’re here to help with easy, hassle-free returns and exchanges. Please review the details below before submitting a return request.
| Criteria | Details |
|---|---|
| Return Window | Within 30 days of delivery |
| Item Condition | Unworn, unwashed, tags attached, in original packaging |
| Final Sale Items | Non-returnable |
| Gift Cards | Non-returnable and non-refundable |
Notwithstanding the above, if your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, items must be returned unworn, unused, with tags, and in their original packaging. Proof of purchase is also required.
Please inspect your order upon reception and contact us immediately at Customer.Support@meesse.com if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.
We offer free exchanges for eligible items within 30 days of delivery. Exchanges are subject to availability. If the requested item is out of stock, a refund will be issued instead.
To be eligible for an exchange, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. Proof of purchase is required.
| Exchange Type | Eligible? | Details |
|---|---|---|
| Size or color exchange | Yes | One-time free exchange per order |
| Different product exchange | No | Please return the original item for a refund and place a new order |
WAVE Logistics
C/o Me Esse LTD
Unit 6GP Centre
Yeoman Road
Ringwood, Hampshire
BH24 3FF
United Kingdom
| Refund Method | Timeline |
|---|---|
| Original payment method | Processed within 10 business days after the return is received and approved |
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at Customer.Support@meesse.com.
Customers outside the UK are responsible for return shipping costs. We strongly recommend using a trackable service, as Me Esse is not liable for items lost in transit.
We’re happy to help. Reach out to our team at Customer.Support@meesse.com for any return or exchange inquiries.
